Frequently Asked Questions

We Hear These A Lot

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FAQ’s for performances at the Rivermill Event Centre, Columbus, GA


If I don’t show up or if someone gets sick, can I get a refund?
There are no refunds. Only exchanges.

If we know that you won’t be able to make it by 5:00 p.m. the Wednesday before the performance weekend, you may exchange your reservations for another date. If you tells us after the deadline we will not be able to do much. Our apologies but since this is a catered event, numbers have to be given to the caterer in advance.

Where is the Rivermill Event Centre?
The Rivermill Event Centre, the premier event location in Columbus, is located along the Chattahoochee River at 3715 1st Avenue, Columbus, GA, 31904. Their phone number is 706-327-9300.

Can my group sit together?
If you purchase your reservations all together then we will always sit those at the same table (depending on the size). If you are purchasing separate, you may indicate who you are sitting with in the “notes” at the end of the reservation process. You may also email us at info@sherlocksdinnertheatre.com or call 706-718-4196.

Where are the tickets? Aren’t I going to be mailed tickets?
All “tickets” are really “reservations.” When you purchase your reservations on line, you will receive a confirmation email to the email that you used when you purchased the reservation. Your name will be on a reservation list. You may begin checking in at the reservation table by 6:30 p.m. You will be told where you are sitting. No need to bring the email or anything like that.

Can I bring my kids? (SHOW IS A PG-13 RATING)
Teenagers are fine. Younger than 13 could be a problem depending on the child. Our recommendation is to find yourself a sitter and give yourself the night off! The subject matter may be over their heads or they may be embarrassed by some of our innuendoes. Plus, there is a cash bar and some of your table mates might be drinking, etc.

What food is being served:
Please check the “menu” page. All food is prepared by Chef Jamie Keating.

Can I request other food?
No. The food is pre-ordered so it is set.

But I am a vegetarian …
Then make sure that we know that when you make your reservations.

Dress code?
Business casual.

I don’t want a part! Can I just watch?
Sure! We won’t make you take a part if you don’t want to. But you will have a blast if you do. We make you feel like a rock star!